LouderVoice Customer Reviews » Conor O’Neill http://www.loudervoice.com Social Commerce Powered by Reviews Mon, 13 Feb 2012 20:19:02 +0000 en hourly 1 LouderVoice and Ireland in French Business Magazine Stratégies http://www.loudervoice.com/2011/12/28/loudervoice-and-ireland-in-french-business-magazine-strategies/ http://www.loudervoice.com/2011/12/28/loudervoice-and-ireland-in-french-business-magazine-strategies/#comments Wed, 28 Dec 2011 00:30:58 +0000 Conor O'Neill http://www.loudervoice.com/?p=2419 I had the pleasure of being interviewed recently for the leading French Business Magazine, Stratégies. It was about doing business in Ireland and some of the positive aspects of setting up here despite the recession.

You'll need pretty fluent French to read the entire article but there are some good nuggets in there.

Enjoy!

Strategies Ireland LouderVoice

]]> http://www.loudervoice.com/2011/12/28/loudervoice-and-ireland-in-french-business-magazine-strategies/feed/ 2 LouderVoice now in Riverdance iPhone and Android App http://www.loudervoice.com/2011/08/28/loudervoice-now-in-riverdance-iphone-and-android-app/ http://www.loudervoice.com/2011/08/28/loudervoice-now-in-riverdance-iphone-and-android-app/#comments Sun, 28 Aug 2011 16:59:30 +0000 Conor O'Neill http://www.loudervoice.com/?p=2343 LouderVoice was one of the first reviewing apps on Android and was the first ever Irish Android App. It made full use of our powerful API and was a great calling card for our capabilities.

We're now thrilled to tell you that our API is being used by another mobile application. This time it's the fabulous Riverdance. If you are a fan of the show, as we are, you are going to want this on your phone. It's available for both iPhone and Android and has everything you need to enjoy Riverdance even more.

]]> http://www.loudervoice.com/2011/08/28/loudervoice-now-in-riverdance-iphone-and-android-app/feed/ 0 LouderVoice Now Available in Spanish and Russian http://www.loudervoice.com/2011/08/07/loudervoice-now-available-in-spanish-and-russian/ http://www.loudervoice.com/2011/08/07/loudervoice-now-available-in-spanish-and-russian/#comments Sun, 07 Aug 2011 14:44:53 +0000 Conor O'Neill http://www.loudervoice.com/?p=2195 Our development team have been hard at work this summer building a ton of new features for LouderVoice. The first fruits of their labour is the full front-end and back-end localisation of the service. We've always been internationalised but now our clients and their customers can use every part of LouderVoice in their own native language.

The first two languages that are available right now are Spanish and Russian with French coming soon. If you have a requirement for any other language, just let us know.

]]> http://www.loudervoice.com/2011/08/07/loudervoice-now-available-in-spanish-and-russian/feed/ 0 Why a negative review may not be so bad after all http://www.loudervoice.com/2011/06/12/why-a-negative-review-may-not-be-so-bad-after-all/ http://www.loudervoice.com/2011/06/12/why-a-negative-review-may-not-be-so-bad-after-all/#comments Sun, 12 Jun 2011 10:10:17 +0000 Conor O'Neill http://www.loudervoice.com/?p=2163 There is a great piece over on Econsultancy about negative reviews. Well worth a read. It can be hard for businesses to display negative reviews on their site but in the end, everyone benefits. My take-away quote from the article:

Thinking of reviews as positive or negative is not helpful. It stops us from considering and building on what this information is really about, which is informing and influencing the decisions others will make after reading it.

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]]> http://www.loudervoice.com/2011/04/05/harnessing-customer-feedback/feed/ 0 5 Myths About Customer Reviews and The Wild Web – TMG http://www.loudervoice.com/2011/04/01/5-myths-about-customer-reviews-and-the-wild-web-tmg/ http://www.loudervoice.com/2011/04/01/5-myths-about-customer-reviews-and-the-wild-web-tmg/#comments Fri, 01 Apr 2011 13:50:43 +0000 Conor O'Neill http://www.loudervoice.com/?p=1978 The power of Twitter to connect people has proven itself yet again. Ann Donnelly of O'Mahony Donnelly E-Business, down the road in Clonakilty, pointed us to an article by TMG Custom Media in Washington DC. A few tweets later and we were having an email exchange with Andrew Hanelly in TMG.

The result is a great Q&A over on TMG about the 5 Myths of Customer Reviews. We think it deals with the number one issue that still stops people from adding reviews to their site - fear.

The comments have already kicked-off over over on their blog, feel free to contribute.

]]> http://www.loudervoice.com/2011/04/01/5-myths-about-customer-reviews-and-the-wild-web-tmg/feed/ 0 Audio of Conor’s Talk at IIA Retail Event http://www.loudervoice.com/2011/03/15/audio-of-conors-talk-at-iia-retail-event/ http://www.loudervoice.com/2011/03/15/audio-of-conors-talk-at-iia-retail-event/#comments Tue, 15 Mar 2011 15:56:12 +0000 Conor O'Neill http://www.loudervoice.com/?p=1963 My talk on customer reviews at the IIA's "8 More Ways to Sell Even More Stuff" event seemed to go down very well.

Judge for yourself. Hopefully you'll find it useful.

]]> http://www.loudervoice.com/2011/03/15/audio-of-conors-talk-at-iia-retail-event/feed/ 0 Speaking at IIA’s “8 More Ways to Sell Even More Stuff” http://www.loudervoice.com/2011/02/23/speaking-at-iias-8-more-ways-to-sell-even-more-stuff/ http://www.loudervoice.com/2011/02/23/speaking-at-iias-8-more-ways-to-sell-even-more-stuff/#comments Wed, 23 Feb 2011 16:02:22 +0000 Conor O'Neill http://www.loudervoice.com/?p=1957 The IIA is running a follow-up to their very successful retail event late last year. Called "8 More Ways to Sell Even More Stuff", it's all about selling online and multi-channel.

The focus this time is "Content and Analysis" and therefore it's no surprise that LouderVoice will be there talking about Social Commerce and how you can power that with Social-enabled Customer Reviews. No serious online business can ignore what their customers are saying about them and we'll show just how easy it is to benefit from those conversations.

The event itself is a real bargain at €99 and they even have further discounts for early bookers. It's on next Thursday 3rd March in the Burlington Hotel in Dublin. We look forward to seeing you there.

]]> http://www.loudervoice.com/2011/02/23/speaking-at-iias-8-more-ways-to-sell-even-more-stuff/feed/ 0 Riverdance Steps Out with LouderVoice http://www.loudervoice.com/2011/02/14/riverdance-steps-out-with-loudervoice/ http://www.loudervoice.com/2011/02/14/riverdance-steps-out-with-loudervoice/#comments Mon, 14 Feb 2011 17:23:27 +0000 Conor O'Neill http://www.loudervoice.com/?p=1839 To describe Riverdance as a global entertainment phenomenon is to undersell it. Over the past sixteen years, millions of people have seen the show in places ranging from Sligo to Shanghai.

The Riverdance team decided to go with a totally new site towards the end of 2010 and the result is an absolute triumph. When they contacted us about powering the reviews for them, we couldn't have been more excited. We quickly deployed our Social Commerce Reviews solution on the site and you can now review both the overall experience and every individual show. Of course we have Facebook and Twitter baked in so everyone can get the message out about how much they love Riverdance.

Mary O'Donnell, who heads up their marketing and online teams, describes the new site and our part in it as follows:

Riverdance.com is primarily a fan website. One key aspect in the redesign of the site was the opportunity to give the Riverdance Fans the ability to interact with and give their say on all things Riverdance. LouderVoice Reviews are posted in real time thus giving fans the option to voice their views directly and spontaneously. The reviews not only add real and relevant content they also generate fantastic international PR for the show.The integration of Facebook and Twitter into LouderVoice extends this interaction and content beyond www.riverdance.com and promotes increased communication and sharing of reviews.

Like all our clients, Riverdance will benefit from every extension to our service without having to change anything on the site. Stay tuned for some very exciting Facebook announcements coming soon!

]]> http://www.loudervoice.com/2011/02/14/riverdance-steps-out-with-loudervoice/feed/ 0 LouderVoice in Ireland Demozone at Le Web http://www.loudervoice.com/2010/12/02/loudervoice-in-ireland-demozone-at-le-web/ http://www.loudervoice.com/2010/12/02/loudervoice-in-ireland-demozone-at-le-web/#comments Thu, 02 Dec 2010 09:58:07 +0000 Conor O'Neill http://www.loudervoice.com/?p=1825 It's that time of the year again! LouderVoice has been at Le Web every year since 2006. Back then, it was just some ideas and a very basic Alpha, this time we are part of the Irish Pavilion.

Enterprise Ireland has put together a unique Demozone at Le Web. 11 hot Irish start-ups including LouderVoice will be there. A single place where we can meet, have a coffee and show you what we do. This is the first time a country has exhibited at Le Web and we are honoured to be part of it.

I will be arriving Tuesday and leaving Friday. If you want to meet up at any stage, just pop on over to the Demozone. Hope to see you there!

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