The Enterprise Ireland eBusiness Live Newsletter interviewed me about the value of capturing customer feedback, both positive and negative. Enjoy!
Archive for the ‘Blog’ Category
Harnessing Customer Feedback
April 5th, 2011 5 Myths About Customer Reviews and The Wild Web – TMG
April 1st, 2011The power of Twitter to connect people has proven itself yet again. Ann Donnelly of O'Mahony Donnelly E-Business, down the road in Clonakilty, pointed us to an article by TMG Custom Media in Washington DC. A few tweets later and we were having an email exchange with Andrew Hanelly in TMG. The result is a [...]
Riverdance Steps Out with LouderVoice
February 14th, 2011
To describe Riverdance as a global entertainment phenomenon is to undersell it. Over the past sixteen years, millions of people have seen the show in places ranging from Sligo to Shanghai. The Riverdance team decided to go with a totally new site towards the end of 2010 and the result is an absolute triumph. When [...]
LouderVoice in Ireland Demozone at Le Web
December 2nd, 2010
It's that time of the year again! LouderVoice has been at Le Web every year since 2006. Back then, it was just some ideas and a very basic Alpha, this time we are part of the Irish Pavilion. Enterprise Ireland has put together a unique Demozone at Le Web. 11 hot Irish start-ups including LouderVoice [...]
Great e-commerce stats round up from Econsultancy
November 8th, 2010Lots of very interesting headline stats about e-commerce over on the Econsultancy site. It appears that the prediction of the first online Christmas (50p in the £) by 2015 is well on its way to coming true. IMRG predicts that £6.4bn will be spent online in December 2010, up from £5.5bn last year. Total online [...]
Think LouderVoice should win a Europa Award?
October 27th, 2010
The Europas, the TechCrunch Europe Awards for European tech companies, will be held on November 19 in London. Entrants will be voted on by the industry and these results will guide a subsequent voting round from The Europas Advisory Board of experts. LouderVoice is listed in the "Best Business or Enterprise Startup 2010" Category. If [...]
LouderVoice a finalist in the Irish Web Awards
October 11th, 2010
Who doesn't love being nominated for an award, particularly when it's in the innovation category? We're in the final 5 of the Irish Web Awards Most Innovative Website and we're smugger than the smuggest company in Smugtown. The awards are on this Saturday in the Mansion House. Go now to the list of finalists in [...]
LouderVoice Exhibiting at The Hotel Website Marketing Conference
September 10th, 2010
Last year's Hotel Website Marketing Conference was a superb event. I spoke on the value of customer reviews but I learned 10x that from the other speakers on all of the online marketing (and other) challenges/opportunities being faced by hotels. Ciarán and the team have outdone themselves this year with the speaker line-up. As we [...]
