LouderVoice Customer Reviews Social Commerce Powered by Reviews 2012-02-08T10:20:51Z http://www.loudervoice.com/feed/atom/ Conor O'Neill <![CDATA[LouderVoice and Ireland in French Business Magazine Stratégies]]> http://www.loudervoice.com/?p=2419 2011-12-28T00:30:58Z 2011-12-28T00:30:58Z I had the pleasure of being interviewed recently for the leading French Business Magazine, Stratégies. It was about doing business in Ireland and some of the positive aspects of setting up here despite the recession.

You'll need pretty fluent French to read the entire article but there are some good nuggets in there.

Enjoy!

Strategies Ireland LouderVoice

]]>
2
Catherine O'Neill http://www.loudervoice.com <![CDATA[LouderVoice now available in French]]> http://www.loudervoice.com/?p=2372 2011-11-02T10:54:52Z 2011-11-02T10:54:52Z Due to ongoing strong demand both in France and Canada, LouderVoice is now available fully localised to French.

As with Spanish and Russian, this includes both the entire end-user experience and the review management back-end for businesses.

Of course all of our powerful Social integrations work seamlessly in French too and provide the full 360 degree view from reviews on a businesses site to reviews on Facebook and back again.

As always, if you have a requirement for any other language, don't hesitate to contact us.

 

]]>
0
Conor O'Neill <![CDATA[LouderVoice now in Riverdance iPhone and Android App]]> http://www.loudervoice.com/?p=2343 2011-08-29T08:16:36Z 2011-08-28T16:59:30Z LouderVoice was one of the first reviewing apps on Android and was the first ever Irish Android App. It made full use of our powerful API and was a great calling card for our capabilities.

We're now thrilled to tell you that our API is being used by another mobile application. This time it's the fabulous Riverdance. If you are a fan of the show, as we are, you are going to want this on your phone. It's available for both iPhone and Android and has everything you need to enjoy Riverdance even more.

]]>
0
Conor O'Neill <![CDATA[LouderVoice Now Available in Spanish and Russian]]> http://www.loudervoice.com/?p=2195 2011-08-07T15:10:22Z 2011-08-07T14:44:53Z Our development team have been hard at work this summer building a ton of new features for LouderVoice. The first fruits of their labour is the full front-end and back-end localisation of the service. We've always been internationalised but now our clients and their customers can use every part of LouderVoice in their own native language.

The first two languages that are available right now are Spanish and Russian with French coming soon. If you have a requirement for any other language, just let us know.

]]>
0
Conor O'Neill <![CDATA[Why a negative review may not be so bad after all]]> http://www.loudervoice.com/?p=2163 2011-06-12T10:10:17Z 2011-06-12T10:10:17Z There is a great piece over on Econsultancy about negative reviews. Well worth a read. It can be hard for businesses to display negative reviews on their site but in the end, everyone benefits. My take-away quote from the article:

Thinking of reviews as positive or negative is not helpful. It stops us from considering and building on what this information is really about, which is informing and influencing the decisions others will make after reading it.

]]>
0
Conor O'Neill <![CDATA[Harnessing Customer Feedback]]> http://www.loudervoice.com/?p=1982 2011-08-07T14:55:19Z 2011-04-05T15:45:28Z The Enterprise Ireland eBusiness Live Newsletter interviewed me about the value of capturing customer feedback, both positive and negative. Enjoy!

]]>
0
Conor O'Neill <![CDATA[5 Myths About Customer Reviews and The Wild Web – TMG]]> http://www.loudervoice.com/?p=1978 2011-04-01T13:50:43Z 2011-04-01T13:50:43Z The power of Twitter to connect people has proven itself yet again. Ann Donnelly of O'Mahony Donnelly E-Business, down the road in Clonakilty, pointed us to an article by TMG Custom Media in Washington DC. A few tweets later and we were having an email exchange with Andrew Hanelly in TMG.

The result is a great Q&A over on TMG about the 5 Myths of Customer Reviews. We think it deals with the number one issue that still stops people from adding reviews to their site - fear.

The comments have already kicked-off over over on their blog, feel free to contribute.

]]>
0
Conor O'Neill <![CDATA[Audio of Conor’s Talk at IIA Retail Event]]> http://www.loudervoice.com/?p=1963 2011-03-15T15:56:12Z 2011-03-15T15:56:12Z My talk on customer reviews at the IIA's "8 More Ways to Sell Even More Stuff" event seemed to go down very well.

Judge for yourself. Hopefully you'll find it useful.

]]>
0
Conor O'Neill <![CDATA[Speaking at IIA’s “8 More Ways to Sell Even More Stuff”]]> http://www.loudervoice.com/?p=1957 2011-02-23T16:02:22Z 2011-02-23T16:02:22Z The IIA is running a follow-up to their very successful retail event late last year. Called "8 More Ways to Sell Even More Stuff", it's all about selling online and multi-channel.

The focus this time is "Content and Analysis" and therefore it's no surprise that LouderVoice will be there talking about Social Commerce and how you can power that with Social-enabled Customer Reviews. No serious online business can ignore what their customers are saying about them and we'll show just how easy it is to benefit from those conversations.

The event itself is a real bargain at €99 and they even have further discounts for early bookers. It's on next Thursday 3rd March in the Burlington Hotel in Dublin. We look forward to seeing you there.

]]>
0
Conor O'Neill <![CDATA[Riverdance Steps Out with LouderVoice]]> http://www.loudervoice.com/?p=1839 2011-02-14T17:23:27Z 2011-02-14T17:23:27Z To describe Riverdance as a global entertainment phenomenon is to undersell it. Over the past sixteen years, millions of people have seen the show in places ranging from Sligo to Shanghai.

The Riverdance team decided to go with a totally new site towards the end of 2010 and the result is an absolute triumph. When they contacted us about powering the reviews for them, we couldn't have been more excited. We quickly deployed our Social Commerce Reviews solution on the site and you can now review both the overall experience and every individual show. Of course we have Facebook and Twitter baked in so everyone can get the message out about how much they love Riverdance.

Mary O'Donnell, who heads up their marketing and online teams, describes the new site and our part in it as follows:

Riverdance.com is primarily a fan website. One key aspect in the redesign of the site was the opportunity to give the Riverdance Fans the ability to interact with and give their say on all things Riverdance. LouderVoice Reviews are posted in real time thus giving fans the option to voice their views directly and spontaneously. The reviews not only add real and relevant content they also generate fantastic international PR for the show.The integration of Facebook and Twitter into LouderVoice extends this interaction and content beyond www.riverdance.com and promotes increased communication and sharing of reviews.

Like all our clients, Riverdance will benefit from every extension to our service without having to change anything on the site. Stay tuned for some very exciting Facebook announcements coming soon!

]]>
0