We had a twin bed room. The room itself was small with very little room between the beds, but it was adequate. The shower room had been recently refurbished and the shower tray was larger than usual. We had tea/coffee making facilities and PG Tips tea which is quite good. We requested extra milk at reception and were given it. We had a bed side light. Reception people were always polite and helpful.The breakfast was better than we had expected having read some reviews on trip advisor.Cereals were Special K and Cocoa pops - the latter a strange choice as most guests were adults. Tea was good and toast was hot with a selection of jams and marmalade. This place is great value, near the tube and lots of buzz on the streets nearby - at Queensway when you come out of Bayswater station. There are plenty of restaurants, pubs and shops nearby. If you were a woman travelling alone the district the hotel is in seemed safe for getting about. We've stayed in more expensive hotels in London which had better variety for breakfast and bigger rooms but we paid twice the price and more compared to this place. I would definitely stay there again.