My Hotels Galilei Hotel
Reviewed by Roomex.com Customer via 
on 09 Oct 2008
VIA DELLA DARSENA,
1 ANG.VIA AURELIA-56000 PISA,
Pisa,
Italy
item website
Stayed Tuesday 30th Sept and Thursday 2nd October. The problems were mainly associated with the stay on 30th Sept. No sheets on fold out bed. Given key of another room to get sheet - self service! The big TV did not work. The carpet next to bathroom was wet - shower was leaking water. We were told at reception wireless interenet was available on the ground and first floors. We had to enquire later why we were not able to log on to be told we had to get a user name and password. Why were not told this during our initial enquiry? Incidentally the female with glasses I was dealing with was so 'frosty' and made no eye contact whatsoever. A dreadful front of house personality. (The more casually dressed female with glasses was so much better). The breakfast service was dreadful - there were so many things not availalble and the tables were not fully setout for breakfast. When we returned for our second night we were being given the same room and we said NO thanks. I may have not covered all the problems but you get a flavour of what we experienced!
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