Due to ongoing strong demand both in France and Canada, LouderVoice is now available fully localised to French. As with Spanish and Russian, this includes both the entire end-user experience and the review management back-end for businesses. Of course all of our powerful Social integrations work seamlessly in French too and provide the full 360 [...]
There is a great piece over on Econsultancy about negative reviews. Well worth a read. It can be hard for businesses to display negative reviews on their site but in the end, everyone benefits. My take-away quote from the article: Thinking of reviews as positive or negative is not helpful. It stops us from considering [...]
The Enterprise Ireland eBusiness Live Newsletter interviewed me about the value of capturing customer feedback, both positive and negative. Enjoy!
The power of Twitter to connect people has proven itself yet again. Ann Donnelly of O'Mahony Donnelly E-Business, down the road in Clonakilty, pointed us to an article by TMG Custom Media in Washington DC. A few tweets later and we were having an email exchange with Andrew Hanelly in TMG. The result is a [...]
To describe Riverdance as a global entertainment phenomenon is to undersell it. Over the past sixteen years, millions of people have seen the show in places ranging from Sligo to Shanghai. The Riverdance team decided to go with a totally new site towards the end of 2010 and the result is an absolute triumph. When [...]
The Europas, the TechCrunch Europe Awards for European tech companies, will be held on November 19 in London. Entrants will be voted on by the industry and these results will guide a subsequent voting round from The Europas Advisory Board of experts. LouderVoice is listed in the "Best Business or Enterprise Startup 2010" Category. If [...]
Last year's Hotel Website Marketing Conference was a superb event. I spoke on the value of customer reviews but I learned 10x that from the other speakers on all of the online marketing (and other) challenges/opportunities being faced by hotels. Ciarán and the team have outdone themselves this year with the speaker line-up. As we [...]
We have just added a new Facebook capability for all of our customers. They can now show all their latest reviews in a dedicated "Our Reviews" tab on their Facebook Page. Whilst our Facebook Connect implementation has always given reviewers the ability to post their reviews to their personal wall, this new feature enables our [...]
There is a fantastic block of stats about consumer reviews over on Search Engine People. If you are wondering why this is such a strong growth area, wonder no longer! A few of their gems: 90% of online consumers trust recommendations from people they know; 70% trust unknown users, 27% trust experts, 14% trust advertising, 8% trust [...]
from Klipsch UK
Since integrating Loudervoice into our site (www.klipsch.co.uk) our relationship with our customer base has seen significant improvements. LV really adds ..... Read More
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